Data protection

Data protection at Lampemesteren.com 

The protection of your privacy is very important to us. We, therefore proceed with all data processing procedures (e.g. collection, processing and transmission) in accordance with the legal regulations of the European and German data protection laws. 
The following declaration gives you an overview of which of your data is collected on our websites, how this data is used and passed on, how you can obtain information about the information provided to us and what security measures we take to protect your data. 


Here you will find the following information: 

§ 1 Person responsible for data processing 

The person responsible within the meaning of the data protection regulations for all data processing carried out via our websites is: 


Lampemesteren GmbH 
Rabanusstraße 14-16
36037 Fulda
Deutschland
Phone: + 45 96 750 477
Contact: https://www.lampemesteren.com/about-us 
 
Contact details of the data protection officers 
Lampemesteren GmbH 
Rabanusstraße 14-16
36037 Fulda
Deutschland
E-mail: datenschutz@lampemesteren.com 
 
For enquiries about data protection as well as for the assertion of data subject rights (cf. below), we ask you to write to the aforementioned address. 

§ 2 Purposes of data processing and legal basis 

Data processing due to business transfer:

On 03.06.2025, we have taken over the business of Lampemesteren A/S. In connection with this business transfer, personal data that you provided during the order process to Lampemesteren A/S before 03.06.2025 will be processed by Lampemesteren GmbH, unless you objected to the previously announced data transfer to Lampemesteren GmbH. 
The data that will be processed includes the following personal data originally processed by Lampemesteren A/S as part of the contract execution: name and address, email address, order information and payment details, and if provided, phone number and date of birth. 
The purposes of the processing are exclusively the continuation and fulfillment of contractual claims from existing customer relationships as well as the smooth handling of open orders. 
The legal basis for the data processing is Art. 6 para. 1 f) GDPR to protect the legitimate interest. We have a legitimate interest in ensuring that the fulfillment of existing contractual claims and the processing of open orders can be guaranteed smoothly despite our business takeover. This interest is in line with your customer interest in effective contract processing. 


Duration of storage:

The above-mentioned data will be used and stored by Lampemesteren GmbH at least until the expiration of the statutory or contractual warranty and guarantee rights applicable to your orders with Lampemesteren A/S. Additionally, some of this data is stored in accordance with commercial and tax law requirements and retention periods. The data will be deleted as soon as it is no longer required by law. 

Data subject rights regarding this data processing:

In § 8, you will find your data subject rights, which you can also exercise in connection with this data processing. In particular, you have a right of objection: 


Right of objection:

You have the right to object to the processing of your data, we obtained from Lampemesteren A/S, on grounds relating to your particular situation. We will no longer process the data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms or the processing serves the purpose of asserting, exercising, or defending legal claims. You have the possibility to exercise your right of objection in connection with the use of information society services – notwithstanding Directive 2002/58/EC – by means of automated procedures using technical specifications. 
 
Visit to our website 
 
Log files 
Each time you access websites/applications, information is sent to the server of our website/application by the respective internet browser of your end device and temporarily stored in log files. The stored data records contain the following data, which are stored until automatic deletion after 30 days: Date and time of access, name of the page accessed, IP address of the requesting device, referrer URL (origin URL from which you came to our web pages), the amount of data transferred, loading time, as well as product and version information of the browser used in each case and the name of your access provider. The legal basis for processing the IP address is Article 6(1)(f) GDPR. Our legitimate interest arises from guaranteeing the establishment of the connection, the convenient use of our website/application and from the analyses regarding system security and stability. It is not possible to draw any direct conclusions about your identity from the information and we will not do so. The data is stored and automatically deleted once the aforementioned purposes have been achieved. 


Tracking, cookies and social media 
We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after a page change. Further information on this can be found below under §§ 5-7. 
Initiation, establishment, implementation of a contractual relationship 
 
Data processing before conclusion of the contract 
We offer you comprehensive professional advice so that you can benefit from our excellent customer service even before the contract is concluded. Various contact channels are available for this purpose: 


Request by e-mail: 
You can send us your enquiry at any time. Your name and e-mail address will be processed. In addition, you can voluntarily transmit further personal data, such as your telephone number or your address. This data will be processed at least for the purpose of processing your enquiry and, if necessary, in addition if a contract is concluded. The legal basis for this processing is pre-contractual measures pursuant to Art. 6 para. 1 lit. b GDPR as well as legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in guaranteeing you optimal customer service. 
 
Phone: 
Our customer service is also available to you for telephone advice. We collect your name and telephone number. Optionally, we also collect other personal data that you provide to us during the consultation, such as your e-mail or postal address. This data is processed at least for the purpose of processing your enquiry and, if necessary, beyond this if a contract is concluded. The legal basis for this processing is pre-contractual measures pursuant to Art. 6 para. 1 lit. b GDPR as well as legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in guaranteeing you optimal customer service. 
 
Establishment and implementation of the contractual relationship 
In order to process a purchase contract between you and Lampemesteren GmbH to your satisfaction, it is necessary to process personal data. You have the option of creating a customer account through which you can manage your data. However, we are also happy to offer you the option of completing an order without registering via a customer account. We process the following personal data to fulfil the contract: First and last name, billing and delivery address, payment details, e-mail address and optionally your telephone number, date of birth and, if applicable, a password for your customer account. We use and store your data at least for the duration of the contract and until the expiry of the statutory or contractual warranty and guarantee rights. In addition, we store some of your data in accordance with commercial and tax law requirements and retention periods. The legal basis for this processing is the fulfilment of the contract pursuant to Art. 6 para. 1 lit. b GDPR and compliance with legal provisions pursuant to Art. 6 para. 1 lit. c GDPR. Depending on the payment method used, we transmit your payment data to payment service providers commissioned by us so that they can process the transactions. 


Adyen 
In cooperation with the financial technology service provider Adyen N. V., Simon Carmiggeltstraat 6, 1011 DJ, Amsterdam, Netherlands (‘Adyen’), we offer various payment options, such as credit card payment, purchase on account and direct transfer. The data you provide for the respective payment option will be transmitted to Adyen to process the payment transactions. Depending on your choice of payment option, this includes credit card data (name on the credit card, credit card number, expiry date and verification number) or bank details (name of the bank, IBAN, BIC, sort code, country code). This data is not stored by us, but transmitted directly to Adyen using secure 128-bit SSL encryption. The data is passed on exclusively for the purpose of payment processing and only to the extent that it is necessary for this purpose. The legal basis for the transfer of your data to Adyen is the execution of the contract in accordance with Art. 6 para. 1 lit. b GDPR. After our transmission, Adyen asks the respective payment system to authorise the transaction and to send this authorisation to your bank for approval. Further details on Adyen's processing after transmission can be found in Adyen's privacy policy
 
PayPal 
We use the online payment provider PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, on our website. 
If you select this payment provider and pay in advance, the payment data you provide during the ordering process (including name, address, bank and payment card information, currency and transaction number) and information about the content of your order will be passed on to this provider in accordance with Art. 6 para. 1 lit. b GDPR. In this case, your data will only be passed on for the purpose of payment processing with the provider and only to the extent that it is necessary for this purpose. 
You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be authorised to process your personal data if this is necessary for contractual payment processing. 
Further information can be found in PayPal's privacy policy. 


Klarna 
In co-operation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (‘Klarna’), we offer the payment option ‘invoice’: 
The payment term is 30 days from dispatch of the goods/ticket/ or, for other services, provision of the service. You can find the complete invoice terms and conditions for the countries in which this payment method is available here
The use of the invoice payment method requires a positive credit check. If you decide in favour of the Klarna payment option, we will forward your data to Klarna for the purpose of address and credit checks as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permitted based on the results of the credit check. Further information and Klarna's terms of use can be found here
The legal basis for the transfer of your data to Klarna is the fulfilment of the contract, Art. 6 para. 1 lit. b GDPR 
Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's privacy policy. Klarna acts as the controller within the meaning of data protection law. 
Data processing in the context of parcel delivery 
 
Status notifications 
Following your order, you will receive information on the processing and dispatch status by e-mail if you have given your consent. You will receive these updates until your order has been fully processed. The legal basis for this processing is the consent you have given in accordance with Art. 6 para. 1 lit. a GDPR. We use the services of parcelLab GmbH, Schillerstraße 23a, 80336 Munich, which receives the personal data required to create these notifications (name, address, order number, e-mail address) and uses it exclusively for the aforementioned purpose in accordance with our instructions. We have concluded an order processing contract with Parcellab for this purpose. You can find more information on data protection at parcelLab GmbH at: https://parcellab.com/privacy-policy


Transport and logistics services 
We work together with transport and logistics companies. The following data may be transmitted to these companies for the purpose of delivering the ordered goods: First name and surname, postal address and, if applicable, the e-mail address and, if applicable, the telephone number. The legal basis for this processing is the fulfilment of the contract pursuant to Art. 6 para. 1 lit. b GDPR. 

§ 3 Data transfer to partner companies 

Zenloop 
We would like to know more about how you liked your shopping experience at Lampemesteren.com. For this purpose, we ask for feedback on your purchase at various points in our web shop. The legal basis for sending the surveys is our legitimate interest in conducting customer surveys to improve our offer, Art. 6 para. 1 lit. f GDPR. We work together with our partner zenloop GmbH, Brunnenstraße 196, 10119 Berlin, Germany. If you give us feedback, the IP address, your email address, the device and browser data and statistical data on your purchase will be recorded. If you wish to be contacted by Lampenmeister following your feedback, you can leave a message in the contact field and confirm the process. The legal basis for this processing is your consent in accordance with Art. 6 para. 1 lit. a GDPR, which you give by leaving us a message about which you would like to be contacted. Further information on the processing of your data by Zenloop can be found at https://www.zenloop.com/en/legal/privacy/. 


Trustpilot 
Following an order, we will contact you by email to ask you to rate services and/or products you have received from us. The purpose of this is to collect your feedback and improve our services and products. We use the automated service of Trustpilot A/S (‘Trustpilot’), Pilestraede 58, 5th floor, 1112 Copenhagen K, Denmark, to collect your feedback. This means that we pass on your name, e-mail address and reference number (order number) to Trustpilot A/S for this purpose. The legal basis for sending the evaluation emails is consent in accordance with Art. 6 para. 1 lit. a GDPR. If you would like to read more about how Trustpilot processes your data, you can find the privacy policy here


Yotpo 
After completing an order, you will receive emails from us through our order processor Yotpo UK Limited, 186 Shoreditch High Street, Fora Montacute Yards, London E1 6HU, UK, asking you to submit a review. To send the evaluation requests, we transmit your name, your e-mail address, the reference number of your order and the name of the product you ordered to Yotpo. The legal basis for sending the emails with evaluation requests is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in collecting customer feedback in order to improve our services and products. The use of your data to send e-mails with evaluation requests constitutes processing that you can expect from us as an existing customer. We refer you to transaction and product-related emails before you complete an order. Your data will only be used for the purposes stated here. You can object to this processing at any time with effect for the future. Further information on your right to object can be found under § 9 of this privacy policy. The rating requests contain a link that takes you directly to the Yotpo website, where you can leave a rating. In this respect, Yotpo is responsible under data protection law. The submission of a rating is voluntary. If you would like to read more about how Yotpo processes your data, you can find Yotpo's privacy policy here

§ 4 Data processing for advertising purposes 

If you purchase goods or services on our website and enter your e-mail address, you may also receive transaction and product-related messages from Lampenmeister, regardless of whether you have subscribed to our newsletter or not. The aim is to send you advertising tailored to your actual or perceived needs, but not to bother you with useless advertising. For this purpose, Emarsys uses cookies in your browser when you visit our websites, which record your browser type, your IP address (encrypted and abbreviated) and session and cookie IDs, among other things. This data enables us to track your shopping history (e.g. items purchased and/or product categories searched for) in pseudonymised form and assign it to your email address. You can find more information about Emarsys at https://emarsys.com/. The legal basis for this processing is Section 7 (3) UWG. You can unsubscribe at any time by clicking on the unsubscribe link at the end of each promotional email (e.g. newsletter or product recommendations by email) or, for example, by email and thereby object to the use of your email address for the aforementioned purposes without incurring any costs other than the transmission costs according to the basic tariffs. 
 
Newsletter 
You can subscribe to a free newsletter on our website. When registering for the newsletter, the data from the input screen is processed (e-mail address as a mandatory field and optionally title, first name, surname and date of birth; for business customers also the company name). Your data will be processed for the duration of the subscription. The legal basis for this processing is your consent in accordance with Art. 6 para. 1 lit. a GDPR. For this purpose, we use the double opt-in procedure (DOI procedure), by means of which you finally subscribe to our newsletter via a confirmation link. 
 
Cancellation rights: You can cancel this registration at any time with effect for the future by clicking on the unsubscribe link at the end of the newsletter or by sending us an informal declaration of intent. Cancellation will not incur any costs other than the transmission costs according to the basic rates. As a result, your data will no longer be used for sending newsletters. 
 
WhatsApp 
You can contact us and start a conversation via WhatsApp. We are the controller within the meaning of Art. 4 No. 7 GDPR for subsequent data processing in connection with WhatsApp. To offer and use WhatsApp, we use the software solution of Charles GmbH, Gartenstr. 86-87, 10115 Berlin, Germany, under a data processing agreement. Charles stores all personal data in the EU. As an official WhatsApp partner, Charles uses the WhatsApp Business API, which means that no other third parties or WhatsApp have access to your communication content within our area of responsibility. 
The use of WhatsApp is solely subject to the agreements you have made with WhatsApp. In accordance with WhatsApp's terms of use, we have your telephone number and username when you contact us. We use this and other information provided by you to recognise you and your preferences and to reply to your WhatsApp messages. The legal basis here is your consent to be contacted in accordance with Art. 6 (1) (a) GDPR. We will also send you newsletters via WhatsApp if you have given us your consent to do so. 
For further information, please refer to our data processors: 
Charles GmbH: https://www.hello-charles.com/wiki/whatsapp-newsletter/  
WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland: https://www.whatsapp.com/legal/privacy-policy-eea  

§ 5 Online presence and website optimisation 

Cookies – General information 
We use so-called cookies on our websites. Cookies are small amounts of data in the form of text information that the web server sends to your browser. These are only stored on your end device. Cookies can only be read by the server that previously stored them and receive information about what you have viewed on a website and when. Cookies themselves only identify the IP address of your computer and do not store any personal information, such as your name. The data stored in the cookies is not linked to your personal data (name, address, etc.). We use cookies to make our website more user-friendly. Some elements of our website also require that the accessing browser can be identified even after a page change. The user data collected in this way is pseudonymised by technical precautions. It is therefore no longer possible to assign the data to the accessing user. The data is not stored together with other personal user data. You can decide for yourself whether to allow cookies. Firstly, by changing your browser settings (usually found under ‘Options’ or ‘Settings’ in the browser menus), you have the choice of accepting all cookies, being informed when a cookie is set or rejecting all cookies. On the other hand, you can use the banner that is displayed when you first visit our website and refers to this privacy policy to decide whether you want to continue to allow us to set cookies or whether you want to reject them. If these cookies and/or the information they contain are personal data, the legal basis for data processing using technically necessary cookies is Section 25 (2) No. 2 TDDDG for setting these cookies on your end device, otherwise Art. 6 (1) lit. f GDPR, e.g. for any subsequent processing that may be required on our systems. Our interest in simplifying the use of websites for users is to be regarded as legitimate within the meaning of the aforementioned provision. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change. 
The right to object is excluded for technically essential cookies as these are absolutely necessary in order to display our website and its content to you and to provide you with the functionalities of the website. 
The use of cookies for analysis and marketing purposes is for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus constantly optimise our offer. Processing, in particular on your end device, which is based on cookies or other identifiers (e.g. browser fingerprints, pixels) and is not technically necessary for the function of our websites, is only carried out with your consent, which you can give via a separate cookie banner when you visit our websites for the first time. The legal basis for this cookie-based processing is Section 25 (1) sentence 1 TDDDG for the setting of these cookies on your end device and Art. 6 (1) lit. a GDPR for the processing that subsequently takes place outside the end device (e.g. on web servers), insofar as this concerns personal data. Cookies that are not required for the function of our websites will not be set before you have given your consent. 


Consentmanager 
We use the service Cookie Information A/S, Købmagergade 19, 1150 Copenhagen K, Denmark, to inform you about the services used in our webshop and the associated use of cookies and the processing of your data and to ask for your consent. 
The decision you make in the consent banner as to whether or to what extent you wish to give your consent to the setting of cookies and the processing of your data is stored in a consent ID. This pseudonymous consent ID is generated individually for you as a website user in order to be able to provide legal proof of the settings you have made in our CMP and the consent given/revoked therein, including the time (date, time). 
The legal basis for any data processing that takes place is Art. 6 (1) f) GDPR. We have a legitimate interest in processing your decision to give your consent so that we do not have to ask you each time you access our services whether you wish to give your consent. 
Insofar as you have given your consent to the processing of your data, Art. 6 para. 1 a) GDPR is the legal basis for this data processing. 
You can find more information at: https://cookieinformation.com/cookie-and-privacy-policy/ 
 
Google Analytics 
On our websites, we use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow St, Dublin 4, Ireland (‘Google’). The legal basis for this processing is your consent in accordance with Art. 6 para. 1 lit. a GDPR. Google Analytics uses ‘cookies’, which are text files placed on your computer, to help the website analyse how users use the site. Google may use this information for the purpose of analysing your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. 
  
Demographic characteristics in Google Analytics 
We have switched on the ‘demographic characteristics’ function. The reports on demographic characteristics and interests contain information on age, gender and interests. This allows us to get a better picture of our users without being able to assign this data to individual persons. This data comes from interest-based advertising from Google and visitor data from third-party providers.  You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics without consent in the cookie banner. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link (https://tools.google.com/dlpage/gaoptout?hl=en). As an alternative to installing the browser plugin, you can revoke your consent at any time in the data protection settings. This will result in the placement of an opt-out cookie on your device, which prevents the future collection of your data by Google Analytics when you visit this website. Please note that if you delete cookies in your browser settings, this may result in the opt-out cookie from Google Analytics also being deleted and you may have to reactivate it. For more information on how Google Analytics works and the relevant terms of use and privacy policy for this service, please visit https://policies.google.com/terms?hl=en or https://policies.google.com/privacy?hl=en. We would also like to point out that Google Analytics is used on our websites with the anonymiseIP extension and therefore IP addresses are only processed in abbreviated form in order to exclude any personal reference. 
 
AT Internet (Piano Analytics) 
As part of the expansion and improvement of our website and in order to increase the attractiveness of the content offered to you, we use the analysis procedures of AT Internet GmbH, Bordeaux. For this purpose, data is stored by an external service provider. The service provider's servers are located in EU member states. In this process, the data is anonymised as soon as it is collected and evaluated in aggregated form. Your internet browser automatically transmits data to our server when you access our website. This data includes the date and time of access, URL (address) of the referring website, file accessed, amount of data sent, the HTTP response code, browser type and version, any browser extensions, width and height of the browser window, colour depth, operating system and your IP address (in abbreviated and anonymised form). Your IP address is only used to collect geolocalisation analyses. Your IP address is neither stored permanently nor linked to other usage data. This data is stored separately from other data that you enter when using our website. It is not possible for us to assign this data to a specific person. The data does not contain any information that allows conclusions to be drawn about individuals. They are collected and used exclusively for statistical and analytical purposes, such as improving the website. In order to carry out these analyses, cookies are used, which are stored on your computer in the form of text files. They make it possible to identify a computer system on a repeat visit to the website. You can reject or delete cookies at any time in your browser settings. However, this could result in you no longer being able to use the full functionality of our portal. Most of the cookies used are so-called ‘session cookies’, which are deleted when you end your browser session. In addition, AT Internet uses two long-lasting (persistent) cookies, which are stored for 30 days or a maximum of 12 months.  
Information and objection:  
By using this website, you consent to the procedure described above for analysing the use of our website. You can find further information on the measurement procedure of AT Internet on the website of AT Internet GmbH: https://www.atinternet.com/en/data-protection/. 
Kameleoon 
This website uses the personalisation and web analysis service Kameleoon. The program enables an analysis of user behaviour based on (automated) user segmentation. By analysing the log file data, we can determine how the individual user segments visit the website, which landing pages are visited and how click rates can be increased. The system analyses your behaviour and its context when using this website and assigns it anonymously to target groups. As described above, cookies/local storage of the browser are used for the analyses, which are linked to a pseudonymised ID. Your IP address is completely anonymised and not stored. The information generated by the cookie/local storage about your use of this website is transmitted to a Kameleoon server in Germany and stored there in aggregated and pseudonymised form. The IP address transmitted by your browser as part of Kameleoon is not merged with other Kameleoon data. Kameleoon is used to analyse your use of the website and to compile reports on website activity so that we can regularly improve our offering. The legal basis for the storage of cookies is the legitimate interest (Art. 6 para. 1 sentence 1 lit. f GDPR) in offering you an optimised shopping experience. The further evaluation of the collected data takes place over a maximum period of 365 days on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR. You can prevent the storage of cookies/local storage by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. 
Exactag GmbH 
We use cookies from Exactag GmbH on our website for optimisation purposes. These cookies identify the user and send a unique cookie ID, a time stamp and information about the user's previous activities on the website each time the website is loaded via the browser. The information stored in the cookies is exclusively anonymous and does not contain any personal data. Nevertheless, they enable precise identification and allow Exactag to analyse the website visit. All information is only processed in Germany. No user profile is created. You can find more information at: https://exactag.com/privacy-policy/. 
Smartly.io Solutions Oy 
We use the technology of Smartly (Smartly.io Solutions Oy, Elielinaukio 2G, 00100 Helsinki Finland) to evaluate and optimise our advertising campaigns on Facebook. For this purpose, the ad ID and timestamp of the ad click determined by Exactag pixels and the revenue share calculated by Exactag GmbH are transferred from Exactag GmbH to Smartly. No other data is transferred. No separate cookies are set for Smartly. However, the parameters will only be transmitted if you have consented to the necessary cookie processing in accordance with § 5 (Exactag GmbH) and § 7 (Facebook) of this privacy policy via our cookie banner. The legal basis is consent in accordance with Art. 6 para. 1 lit. a GDPR.  
For more information about Smartly's privacy practices and your rights, please visit: https://www.smartly.io/privacy-policy.  
Microsoft Advertising 
This website uses the remarketing technology of ‘Microsoft Advertising’ from Microsoft Corporation (One Microsoft Way, Redmond, WA 98052-6399, USA). Microsoft stores a cookie on your computer (‘conversion cookie’) if you have reached our website via a Microsoft Advertising advert. This enables Microsoft and Microsoft Advertising customers to recognise that you have clicked on the ad and have been redirected to our website. In this way, you can be addressed again through targeted product recommendations and interest-based advertising on the pages of Microsoft and other ‘Microsoft Advertising’ customers. The information collected with the help of the conversion cookie is also used to create conversion statistics. We find out the total number of users who clicked on a Microsoft Advertising advert and were redirected to our website. In addition, further anonymous data (e.g. the number of page views and the time spent on the web pages) is collected. We do not receive any information with which users can be personally identified. You can opt out of receiving interest-based advertising from Microsoft by visiting the corresponding opt-out page from Mircosoft: https://account.microsoft.com/privacy/ad-settings/signedout. Further information on data protection at Microsoft and the cookies used by Microsoft can be found in Microsoft's privacy policy: https://www.microsoft.com/en-gb/privacy/privacystatement. 
Google Ads Remarketing 
We use Google Ads Remarketing or ‘Similar Audiences’ on our websites, both services provided by Google Ireland Limited, Gordon House, Barrow St, Dublin 4, Ireland (‘Google’). With the help of these services, we can show you advertising messages in connection with our online shop, e.g. interesting product offers, on the websites of other providers who also use these Google services (‘partners’ in the Google Display Network). In addition, we can use Google Ad Remarketing to remind you to complete your order via messages on the websites of other providers in the Google Display Network if you have recently cancelled an order in our online shop. This is done using cookie technology. Google stores a small file with a sequence of numbers (so-called cookie ID) in your browser in order to remember you as a visitor to our websites and to collect further anonymous data about the use of our websites. The cookie ID is stored by us and is only used to uniquely identify your browser and not to identify you personally. No personal data about you is collected or stored via these services. We also use Google Remarketing across all devices. This means that if, for example, you start your purchase in our online shop on your smartphone and complete it on your laptop, we can also reach you with the aforementioned personalised advertising messages on the other device you are using. However, this will only happen if you have consented to Google linking your web and app browsing history to your Google account and using information from your Google account to personalise ads you see on the web. In this case, Google uses the data of these logged-in users to create and define target group lists for cross-device remarketing. Please check the privacy settings of your Google account to prevent Google from linking your web and app browsing history to your Google account. In order to be able to remind you of a cancelled order in our online shop by message, no personal data is transmitted to Google, but only the fact that you wanted to place an order with us in the online shop under the recorded cookie ID and cancelled it, as well as the total price of the intended order (‘shopping cart transfer’). Further information on Google's remarketing services, the details of data processing via these services and Google's corresponding data protection provisions can be found at https://policies.google.com/technologies/ads and https://business.safety.google/privacy/. You can permanently deactivate the use of cookies by Google by downloading and installing the browser plug-in available at the following link (https://support.google.com/My-Ad-Center-Help/answer/12155656) or by clicking on the corresponding objection link further down in this section and following the further instructions that may then appear. You can use Google's ad settings to control which ads you see and disable interest-based ads. 
Google Ads Conversion Tracking 
We also use conversion tracking as part of the Google Ads service. When you click on an advert placed by Google, a cookie for conversion tracking is stored on your computer/end device. These cookies lose their validity after 30 days, do not contain any personal data and are therefore not used for personal identification. The information collected using the conversion cookie is used to generate conversion statistics for Ads customers who have opted for conversion tracking. The legal basis for this data processing is Article 6(1)(f) GDPR. 
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. In addition, you can deactivate interest-based ads on Google and interest-based Google ads on the web (within the Google display network) in your browser by activating the ‘Off’ button at https://myadcenter.google.com/personalizationoff or deactivating them at https://optout.aboutads.info/?c=2&lang=EN. Further information on your setting options in this regard and data protection at Google can be found at https://policies.google.com/privacy?hl=en&gl=en and https://business.safety.google/privacy/


Google reCAPTCHA 
We use ‘Google reCAPTCHA’ (hereinafter referred to as ‘reCAPTCHA’) on our websites. The provider is also Google. The purpose of reCAPTCHA is to check whether data is entered on our websites by a human or by an automated programme. For this purpose, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website by the website visitor or mouse movements made by the user). The data collected during the analysis is forwarded to Google. The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place. Data processing is carried out on the basis of Art. 6 para. 1 lit. c GDPR in conjunction with Art. 32 GDPR. The ‘reCAPTCHA’ function serves to protect our systems and thus also the personal data stored on them from attacks by automated machine input (e.g. by so-called bots). Further information on Google reCAPTCHA and Google's privacy policy can be found in the following links: https://policies.google.com/privacy?hl=en&gl=en and https://www.google.com/recaptcha/about/


Google Consent Mode 
We use the Google Consent Mode. A service of Google Ireland Limited, Gordon House, Barrow St, Dublin 4, Ireland (‘Google’). Your consent decision regarding the cookies to be used is transmitted to Consent Mode. Google Consent Mode introduces two new settings that manage cookies for analytics purposes on our website. Consent Mode enables us as website operators to adapt the behaviour of our Google tags and scripts based on your consent status. For this purpose, your IP address is transmitted to Google regardless of your consent. The legal basis for this data processing is Article 6(1)(f) GDPR. 


Google Tag Manager 
We use the Google Tag Manager service from Google. Tags are small code elements on our websites that are executed upon certain interactions with the website and send measured data to the 3rd party programmes used. The Tag Manager itself does not use cookies and does not collect any personal data. The Tag Manager triggers other tags, which in turn may collect data and set cookies (e.g. the 3rd party programmes used). The Tag Manager does not access this data. The legal basis is § 25 para. 2 no. 2 TDDDG. 


CRM Ads 
We use Google Ads Customer Match (Google Customer Match from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland), as well as Facebook Customer Match and Criteo Customer Match (hereinafter: Partner). It is a feature that allows us to more effectively reach and personalize prospective and existing customers in Google Search, the Google Shopping tab, Gmail, YouTube, Google Networks, Facebook, and Criteo. Google Ads Customer Matching is used primarily for remarketing, campaign optimization, and to increase conversion rates. Advertising is personalized based on targeting and is performed by partners using information from your Google and Facebook user accounts, as well as the activities and interests that occur when you use the partners' products. As an advertiser, the use of Customer Matching enables us to target you more precisely and ensures, for example, that the advertising displayed via partners is more precisely tailored to the target group-specific interests that arise from your use of our shop. Customer matching does not require any separate cookies for this purpose, although personalized advertising via the partners themselves will only be displayed if you have consented to the necessary cookie processing via our cookie banner or elsewhere with the partners. The partners require a list of customer data from us in order to be able to determine whether you are already known to them as a user. However, no profiles are created or expanded in this process. Furthermore, the partners do not receive your actual data (such as email address, telephone number), but only so-called hashed codes created using one-way encryption. The partners compare these hashed codes with their own user database. They cannot decrypt these codes unless the corresponding data is already in their own user database. Accordingly, the partners do not receive the customer data uploaded during the upload; they can only determine whether they already have the data or not. If the data is not available, the hashed codes created based on the customer data cannot be decrypted. Otherwise, the codes already known to the partners and the hashed codes match, and assignment to create target groups is possible. Once the target groups are created, the uploaded data is deleted. 
The legal basis for using customer matching or Customer Match is consent pursuant to Art. 6 (1) (a) GDPR. The customer matching process, in particular the one-way encryption used, protects our customers' personal data and prevents partners from receiving data about individuals who have not already provided it in their user accounts. If you do not wish this, you can deactivate data processing by the partners using the following links: 
Google:  https://myadcenter.google.com/home 
Facebook: https://www.facebook.com/privacy/policy 
Criteo: https://www.criteo.com/privacy/ 
We have concluded data processing agreements with our partners for data processing within the scope of customer matching. We have also concluded standard contractual clauses for the transfer of data to the USA. 


Criteo 
On our websites, we use the service of Criteo SA, Rue Blanche, 75009 Paris, France. This service is a retargeting service that bundles numerous other third-party providers into a network in order to deliver the widest possible range of user-related advertisements and other advertising materials. To do so, Criteo places an anonymous browser cookie in your browser when you visit our websites. The data collected includes, among other things: cookie IDs, hashed email addresses, mobile advertising IDs, and other technical IDs that allow Criteo to individually record the online behavior of people without making them directly identifiable. We and Criteo SA are joint controllers for the use of the service within the meaning of the GDPR and other data protection regulations. A joint controllership agreement has been concluded between us and Criteo (Art. 26 GDPR). This agreement stipulates, among other things, that both controllers must agree on a method for fulfilling requests from data subjects. Since we can only control and influence the use of the service on our websites, but not the delivery of our advertisements on other websites in the Criteo network, responsibility is distributed as follows: 

  • Integration and use of Criteo tagging on our websites: We are responsible for this, including options for technical objection via a link solution (more on this shortly). 
  • Analysis and evaluation procedures for the placement of our advertisements on websites in the Criteo network: Criteo is responsible, can be configured at https://www.criteo.com/privacy/ 
  • Technical design for the consent process to justify joint processing: Criteo is responsible for delivering pop-ups when the user first encounters an advertisement in the Criteo network and obtaining the user's consent for the placement of advertisements (see below for the option to withdraw consent). 
    Criteo may also recognize you on other websites based on the technical IDs set and track and evaluate your browsing behavior on these websites as well.

Withdrawal of consent: 
To deactivate the use of Criteo in your browser, click on the corresponding link further down in this section. 
Further information about Criteo, the details of data processing via this service, and Criteo's corresponding privacy policy can be found at https://www.criteo.com/privacy/. o deactivate the use of Criteo in your browser, click here. The legal basis for the use of this service is Art. 6 (1) (f) GDPR. The legitimate interest lies in the aforementioned purposes. 


ContentSquare 
We use a cookie from ContentSquare S.A.S., Landsbergerstraße 155, Building 3, Floor 4, 80687 Munich, Germany ("ContentSquare") on our website. This allows user interaction data to be collected anonymously using cookies to optimize the user experience and user-friendliness. The legal basis for this processing is our legitimate interest pursuant to Art. 6 (1) (f) GDPR, which lies in the aforementioned marketing purposes. Further information about ContentSquare can be found at https://contentsquare.com/privacy-center/. You can revoke your consent to the use of cookies at any time in the privacy settings. 


Bloomreach 
When you visit our website and use the services of Bloomreach B.V. (Fred. Roeskestraat 109, 1076 EE Amsterdam, Netherlands), Bloomreach may collect certain information, such as IP addresses, browser types, device information, pages visited, and other data about your browsing behavior. 
The purpose of data processing is to use the data collected by Bloomreach to generate personalized search results and product recommendations that match your interests. In addition, this data may be used to analyze and improve the performance of our website. The legal basis for data processing is consent pursuant to Art. 6 S. 1 lit. a GDPR. 
For more information about Bloomreach's data protection practices and your rights, please visit  https://www.bloomreach.com/en/legal/privacy.  

§ 6 Social media 

Facebook 
We use a pixel on our website from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Using the Facebook pixel, you enable us to improve our offering and make it more interesting for you as a user. The legal basis for this use is Art. 6 (1) (a) GDPR. The Facebook pixel is integrated directly by Facebook when you visit our website and can store a cookie on your device. If you subsequently log in to Facebook or visit our page while logged in, your visit to our online offering will be noted in your profile. The Facebook pixel collects the following data types, which you can find in Meta's privacy policy at https://www.facebook.com/privacy/policy/. 


Pinterest 
We use the pixel (Pinterest tag) from Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland. This pixel collects information about usage (e.g. information about viewed items) under joint responsibility by Pinterest Europe Limited and Lampenmeister and transmits it to Pinterest Europe Limited. The further processing of the data transmitted to Pinterest Europe Limited is the sole responsibility of Pinterest Europe Limited under data protection law. This information transmitted to Pinterest Europe Limited can be assigned to you with the help of further information that Pinterest Europe Limited has stored about you, e.g. because you own an account on the social network “Pinterest”. Based on the information collected via the pixel, interest-based advertisements can be displayed to you in your Pinterest account (retargeting). The information collected via the pixel can also be aggregated by Pinterest Europe Limited, and the aggregated information can be used by Pinterest Europe Limited for its own advertising purposes and for the advertising purposes of third parties. For example, Pinterest Europe Limited can infer certain interests from your surfing behavior on this website and also use this information to advertise third-party offers. Pinterest Europe Limited may also combine the information collected via the pixel with other information that Pinterest Europe Limited has collected about you via other websites and/or in connection with your use of the social network "Pinterest," so that Pinterest Europe Limited can store a profile about you. This profile may be used for advertising purposes. The legal basis for this data processing is Article 6 (1) (a) GDPR. 
Further information on data protection at Pinterest Europe Limited can be found here: https://policy.pinterest.com/en/privacy-policy
Here you can also assert your data subject rights (e.g., right to erasure) with regard to the data processed by Pinterest Europe Limited as the data controller. We only use the cookies required for this service (so-called marketing cookies) with your consent. You can revoke your consent at any time in our preference center. 


Youtube 
This website contains at least one plug-in from YouTube, which belongs to Google Inc., based in San Bruno, California, USA.  
We use the YouTube No-Cookies feature, meaning we have activated enhanced privacy protection. Videos are accessed via youtube-nocookie.com rather than youtube.com. YouTube provides this service itself and thus ensures that YouTube does not initially store any cookies on your device. However, when you access the relevant pages, your IP address and the other data listed in section 4 are transmitted, thus informing you, in particular, which of our websites you have visited. However, this information cannot be assigned to you if you are permanently logged in to YouTube or another Google service when you access the page. 
As soon as you start playing an embedded video by clicking on it, YouTube, thanks to enhanced privacy mode, only stores cookies on your device that do not contain any personally identifiable data, unless you are currently logged in to a Google service. These cookies can be prevented by using appropriate browser settings and extensions. 
Google/YouTube: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland –

Privacy Policy: https://policies.google.com/privacy?hl=en,  
Opt-Out:  https://myadcenter.google.com/home?sasb=true&ref=ad-settings,  
Privacy Shield: https://www.privacyshield.gov/ps/participant?id=a2zt000000001L5AAI&status=Active


TikTok 
If you give us your express consent in our consent tool, we use a tracking pixel from the social network TikTok on our website. This pixel is operated by TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland. 
With the help of this pixel, TikTok can identify you as a visitor to our online offering as a target group for the display of advertisements, so-called TikTok ads. We therefore use the TikTok pixel to display the ads we place on the social network TikTok only to users who are also interested in our online offering or who have certain characteristics, in particular interests in certain topics or products (so-called custom audiences). This is intended not only to make our ads more effective but also to ensure that our ads correspond to the potential interests of users and are not annoying or irrelevant to anyone. Furthermore, the pixel allows us to track the effectiveness of our ads on the social network TikTok for statistical and market research purposes. The pixel enables us to track whether users were redirected to our website by clicking on an ad in TikTok (so-called conversion). The use of the TikTok pixel and the storage of cookies is based on your consent in accordance with Art. 6 (1) (a) GDPR and Section 25 (1) TTDSG. Your consent is voluntary and can be revoked at any time by adjusting your settings in our consent tool. Statistical data is processed by us and TikTok as joint controllers. We have concluded a Joint Controller Agreement with TikTok that regulates the distribution of data protection obligations between us and TikTok. This agreement stipulates, among other things, that we will provide you (within the scope of this privacy policy) with all information in accordance with Art. 13 and 14 GDPR regarding the processing of personal data. It has also been agreed that TikTok is responsible for ensuring the rights of data subjects in accordance with Art. 15 to 20 GDPR. 
Further information on data processing by TikTok can be found in the privacy policy at: https://www.tiktok.com/legal/page/eea/privacy-policy/en 

§ 7 Recipients of data 

We are sometimes supported in our data processing by service providers and technology partners who process personal data on our behalf. We have bound these service providers to us through a data processing agreement or a joint controller agreement in such a way that they may only process the data for our business purposes and based on our instructions. These service providers primarily include technical service providers (including affiliated companies) for the maintenance, hosting, and support of our IT infrastructure, including this website, as well as service providers for mailings and other marketing activities. 

§ 8 Data subjects‘ rights 

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller: 


Information, rectification, restriction of processing and deletion 
You have the right to obtain information about the data concerning you stored by us, its origin and recipient, as well as the purpose of data processing via our websites, free of charge at any time. Furthermore, you have the right to rectification, erasure, and restriction of processing of your personal data, provided the legal requirements for this are met. 


Right to data portability 
You have the right to receive the personal data concerning you that you have provided to us as the controller in a structured, common, and machine-readable format. We can fulfill this right by providing a CSV export of the customer data processed about you. 


Right to information 
If you have asserted your right to rectification, erasure, or restriction of processing vis-à-vis the controller, the controller is obliged to inform all recipients to whom the personal data concerning you was disclosed of this rectification, erasure, or restriction of processing, unless doing so proves impossible or involves disproportionate effort. You have the right to be informed by the controller of these recipients. 


Right of objection 
You have the right to object at any time to the processing of personal data concerning you based on Art. 6 (1) (e) or (f) GDPR, for reasons related to your particular situation; this also applies to profiling based on these provisions. The controller will no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims. If the personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purposes of such advertising; this also applies to profiling insofar as it is related to such direct marketing. If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes. In connection with the use of information society services, you have the option of exercising your right of objection by means of automated procedures that use technical specifications – notwithstanding Directive 2002/58/EC. 
 
Revocability of declarations of consent under data protection law 
In addition, you can revoke your consent at any time with future effect by contacting us using the contact details provided below. 


Automated decision in individual cases including profiling 
You have the right not to be subject to a decision based exclusively on automated processing – including profiling – that has legal consequences for you or significantly affects you in a similar way. This shall not apply if (1) the decision is necessary for entering into or fulfilling a contract between you and the controller, (2) is permitted by Union or Member State law to which the controller is subject, and this law contains appropriate measures to safeguard your rights and freedoms as well as your legitimate interests, or (3) is made with your explicit consent. However, these decisions may not be based on special categories of personal data pursuant to Art. 9 (1) GDPR, unless Art. 9 (2) (a) or (g) applies and appropriate measures to protect your rights and freedoms as well as your legitimate interests have been taken. With regard to the cases referred to in (1) and (3), the controller shall implement appropriate measures to safeguard your rights and freedoms as well as your legitimate interests, including at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision. 


Right to complain to a supervisory authority 
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work, or place of the alleged infringement, if you believe that the processing of personal data concerning you violates the EU General Data Protection Regulation. The supervisory authority with which the complaint was submitted will inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Art. 78 GDPR. 

§ 9 Changes to this privacy policy 

We reserve the right to change this Privacy Policy from time to time without prior notice. Therefore, please check this page regularly for any changes to this Privacy Policy. 

Dated May 2025 
Lampemesteren GmbH 

Privacy Policy – collection and use of personal information

Handling of personal information – fulfilment of contract

In connection with your purchase from Lampemesteren.com, you have given personal information including (but not limited to)

•Your name
•Your address
•Your e-mail address
•Your telephone number
•Your payment information

We use this information to expedite your purchase, as it is necessary for us to fulfil our portion of the transaction. We retain this information for a period of 5 years in compliance with the regulations in Bogføringsloven (Denmark’s Accounting Law). At the end of this period your details will be deleted.

If you have ordered delivery your name, address, telephone number and e-mail address will be given to our shipping company – currently GLS, DPD, UPS, DSV – so they can deliver your purchase.

Handling of personal information – consent

If you have subscribed to our newsletter (checked the ’Yes please – the newsletter is sent once a month’ box) we will use your e-mail address and infomation about your purchase until it is no longer relevant – in practice, until you no longer wish to receive e-mails from us.

You can withdraw your consent at any time. You can do that by either using the link included at the bottom of our e-mails or by contacting us via info@lampemesteren.com and informing us that you no longer want to receive our newsletter and offers.

Data transfer due to business transfer:

On 01.06.2025, the business of Lampemesteren A/S will be taken over and continued by Lampemesteren GmbH. In connection with this business transfer, personal data that you have entrusted to Lampemesteren A/S during the order process will be transferred to Lampemesteren GmbH.  This is mainly the personal data mentioned under the item Handling of personal data - fulfilment of contract, as well as order information and your date of birth, if provided. The purposes of data transmission here are exclusively the continued existence and fulfilment of contractual claims as well as the smooth processing of open orders.

The legal basis for this is Art. 6 para. 1 f) GDPR to protect the legitimate interest. We have a legitimate interest in ensuring that the fulfilment of existing contractual claims and the processing of open orders can be guaranteed smoothly despite the takeover of Lampemesteren GmbH. This interest is in line with the customer's interest in effective contract processing.

 Duration of storage:

The above-mentioned data will be used and stored by Lampemesteren GmbH at least for the duration of the contract and until the expiry of the statutory or contractual warranty and guarantee rights. In addition, some of this data is stored in accordance with commercial and tax law requirements and retention periods. The data will be deleted as soon as it is no longer required by law.

 Rights of data subjects to data transfer:

With regard to the transfer of personal data, you have the following data subjects’ rights in addition to the other rights of data subjects under the GDPR (e.g. right to information, rectification, restriction and deletion):

Right of objection:

On grounds relating to your personal circumstances, you have the right to object to the transfer of your personal data, which is carried out based on Article 6(1)(e) or (f) GDPR, at any time. The controller shall not transfer your personal data unless it can demonstrate compelling legitimate grounds which override your interests, rights, and freedoms, or the processing serves the purpose of asserting, exercising, or defending legal claims. You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by using automated procedures whereby technical specifications are utilized. Right to lodge a complaint with a supervisory authority:

Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, your place of work or the place of the alleged infringement, if you believe that the transfer of personal data concerning you violates the EU General Data Protection Regulation. The supervisory authority to which the complaint was lodged informs the complainant of the status and results of the complaint, including the possibility of a judicial remedy under Art. 78 GDPR.

 

Collection of personal information

The collection of personal information by Lampemesteren takes place within the parameters of existing regulations and the EU’s general regulations regarding data protection (GDPR).

Lampemesteren collects user information from 3 sources:
- From cookies when you visit our websites, for example IP-address, country, pages viewed, categories viewed, brands viewed, interactions/clicks and searches.
- From purchases, for example demographic data, e-mail address, payment information, products, order amount, brands and frequency. This includes transactions e-mails, for example order confirmation & shipment confirmation.
- From user behavior and engagement with the transmitted communication including e-mails, for example opening rate, click patterns and areas of interest.

The purpose of collecting this information serves different areas:
- Obligations. To fulfil our obligations to you as a customer or user of our service – for example purchase, billing, customer service and customer club.
- Customer service. To perform customer service via e-mail, chat or telephone. To answer questions regarding and order or earlier orders, correct mistakes and advise customers.
- Marketing. To show inspiration, product offers/services and personal recommendations via web, e-mail and third-party marketing.
- Customer experience. To improve customer experience and interaction with Lampemesteren – for example personalisation of customer experience and development of new functions and products. This includes administration, protection, operation and maintenance of our websites, system administration and security, consent to statistics about use of the site and purchases and to improve understanding of our customers favourite products.
- Fraud and risk. To prevent fraud and perform reasonable risk assessment.
- Law. To comply with current legislation.

Browsing

When you visit Lampemesteren.com, we collect information about visits to the website. We use this information to improve your customer experience, evaluate use of individual elements of the site and support our marketing.

Browsing the site may trigger a service e-mail.
Lampemesteren.com collects your browsing behaviour (for example categories, brands and products viewed) to improve communication of relevant products and offers to meet you. An example of this collection are the products added to your shopping basket but not purchased. This may trigger a service e-mail reminding you about the products left in your shopping basket. If you do not want to receive an e-mail about uncompleted orders you can unsubscribe via the link at the bottom of the service e-mail.

 

Data security

Regardless of whether we use your personal information to fulfil a contract or with your consent, we will always handle your information securely and confidentially in accordance with applicable laws, including the Personal Data Regulation and the Data Protection Act.

Your information will only be used for the purpose for which it was collected and will be deleted when this purpose is fulfilled or no longer relevant.

We use third parties to handle your payment information – Adyen – and to handle your purchase – Magento.

We have data handling agreements with these third parties, which is our guarantee that they comply with relevant regulations about the protection of your personal information.

 

Statistical tools

We use different analytical tools – Google Analytics, for example – to help us collect statistics about the use of the Lampemesteren websites and to give you a better experience.

 

Third-party cookies

uses third-party services on our sites. These services may use cookies. You can choose to decline third-party cookies by following this link: youronlinechoices.com/ .

Third-party cookies are used for various purposes including creating statistics about your visit to Lampemesteren. We use cookies to see which pages you have visited, and how long you spent visiting them. We use Google Analytics for this purpose.

Marketing/Re-targeting


works together with businesses to improve our online advertising and ensure that you see only ads that are relevant to you. For this purpose, we work with the following suppliers: Facebook, Tradetracker, Youtube, Instagram and Google. If you want to be excluded from this type of advertising, contact us via info@lampemesteren.com

Information, objection, correction, data portability and deletion 

You are always free to contact us regarding which of your personal information we hold. You can do this by contacting us:

Lampemesteren GmbH
VAT: DE 347 701 450
Rabanusstraße 14-16
36037 Fulda
Deutschland
Tel.: + 45 96 750 477
E-Mail:info@lampemesteren.com

If any of your information is incorrect, you can request that it be corrected. You also have the right to get your personal information in a commonly-used format (data portability). If you want to request a portable copy of your data or make changes, you are welcome to contact us at the e-mail address above.

If you would like us to stop handling your personal information, or limit the handling of this information, please contact us at the e-mail address above.

If you want to withdraw consent of your e-mail address (so we can send you newsletters and relevant offers) you can do so at any time by using the ’Unsubscribe’ link at the bottom of the e-mail.

If you would like to lodge a complaint about Lampmasters' handling of your personal information please contact Datatilsynet (the Danish Data Protection Agency): Borgergade 28,5., DK-1300 København, DENMARK / telephone +45 33 19 32 00 / e-mail: dt@datatilsynet.dk.